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ESG Invitation Letter

Dear stakeholders of Shinhan,

At the end of the long tunnel of COVID-19, we are holding hands together,
rooting for one another for having made the arduous journey together.
The wisdom that we can overcome anything when we are united is now with us. Amid unexpected changes in international state of affairs and
an uncertain business environment, in addition to such concerning signs
of a worsening climate crisis as wildfires, droughts and floods,
the will towards ESG management is growing stronger across all industries
and countries around the world. The movement to make adoption of ESG management mandatory
has become mainstream in the capital market as well, and the efforts continue
to make ESG a global mode of thinking, a reflection of many people’s desires
for a “wonderful world”.

In 2021, Shinhan announced the Group’s ESG slogan
“Do the Right Thing for a Wonderful World”,
envisioning a sustainable future.

Going forward, we will increase our efforts to resolve environmental and
social issues through the FINANCE for IMPACT, and this determination will
lead to “doing the right thing” this year.

I was invited to the 26th UN Climate Change Conference
of the Parties held in Glasgow, UK in October 2021,
and introduced Shinhan’s net-zero finance at the Finance Day
event discussing finance roles in achieving net-zero. After discussing climate change and ESG issues with
global financial leaders, I have become confident that
Korean companies could set global standards
in ESG management. Shinhan will be with all on the path toward ESG,
always mindful that the role of finance in realizing ESG values
is the “ESG transition and acceleration” of all stakeholders. We will strive to become “Asia’s No. 1 ESG Financial Group”
through net zero promotion, ESG financial support,
and ESG consulting, which can combine to serve as
a “time of growth” in which companies and individuals discover
new opportunities.

For Shinhan, ESG management is neither
a “good” thing to do nor a “must” thing.
Rather it is a “mission” or a natural thing to do.

In 2022, Shinhan will further accelerate the pace of ESG
management so that all stakeholders, including customers,
can enjoy more “ESG experiences”.

As The “Wonderful World” Shinhan envisions
can be realized when a greater number of
stakeholders participate,

I would like to take this opportunity to invite all of you
to the path of ESG that we all will be building together. Together, we can walk longer and farther.
Let’s enjoy the “wonderful world” that will unfold
at the end of this road. Thank you.